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Events and Webinars
Check out our upcoming events, on and offline.
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Previous
webinar
Beyond Auto-Reply: How SimpliSafe Uses AI Agents to Power Personalization at Scale
Wednesday, September 2, 2026 at 9am PT / 12pm ET 71% of consumers expect personalized interactions, yet only 24% of brands say they deliver them. SimpliSafe took on that gap in a high-attention channel where personalized responses matter most: SMS. Join us on September 2 for a 45-minute live session to see how SimpliSafe built a suite of AI agents in Braze that review, score, and respond to inbound SMS in real time—flagging opt-out intent and crafting replies from each customer's own data. You'll leave knowing how to turn SMS into a true two-way channel. Register now to learn: How AI agents score and respond to inbound SMS in real time Why AI-crafted replies beat generic auto-responses How to apply AI across your wider retail and ecommerce engagement strategy Can't make it live? Register anyway—we'll send the recording.
September 02, 2026
webinar
Entertainment in Action: The data already exists. Most of it never gets used.
Friday, September 4, 2026 at 11.30am AEST / 9.30am SGT Your audience moves in real time. Most entertainment engagement strategies don't. That gap is where subscribers churn, and where the sharpest personalisation opportunities get left on the table. Across APAC, media, entertainment, gaming and sports brands are facing the same reckoning: subscription fatigue, social-driven discovery replacing owned channels, and audiences harder to hold between content peaks. Only 30% of media and entertainment marketers target by behaviour. Only 19% orchestrate campaigns across channels. Only 32% assemble content at the moment of engagement. The infrastructure to close that gap already sits inside these organisations. Braze and PenguinWolf host Entertainment in Action on Thursday 4 September, a 45-minute live session for APAC entertainment, gaming and sports leaders, C-suite through Director level. Braze unpacks the APAC findings on where the personalisation gap is widest and what's holding brands back. Erazmo (PenguinWolf) shows Braze in action against real ticketing and entertainment use cases. Chris Johnston (Braze) gives the view from the ground on where the region goes next. Live Q&A closes the session. What you'll leave with: Where entertainment brands across APAC are losing the personalisation window, and the signals that predict it How ticketing and engagement data connects to Braze execution, without the manual handoffs Where APAC entertainment is heading and what it demands from your engagement playbook
September 04, 2026
webinar
The psychology of sports fandom: And what it means for marketers
September 2, 2026 at 9am PT / 12pm ET / 5pm GMT We used to believe sports fandom was an identity. But it’s so much more. According to Daniel Wann, leading sports fandom researcher, we now know sports fandom meets basic emotional needs. Fandom creates community, it’s passed down from generation to generation, and it often defines the relationship between a city, state, or country to its citizens. The goal of marketers used to be fostering these traditions in an ecosystem built for loyalty. That system is breaking down as streaming and social media change the way fans embrace teams and players alike. Building the kind of fan equity required to engage die-hards and bandwagoners alike now requires a fundamental understanding of the psychology of fandom. Join us as Daniel Wann explains how fans identify with teams and the basic psychological wellbeing of fans. We’ll chat marketing in the Q&A and get a better understanding of how brands can build lifelong loyalty no matter how the relationships between teams and fans evolve. What you'll learn: Understand the psychological needs that fandom fulfills Trace how fans move from casual awareness to deep attachment using the Psychological Continuum Model Recognize what high-identification fans actually do differently in their behavior, and what that tells you about building durable brand loyalty Bring your questions! We'll have time for live Q&A at the end.
September 02, 2026
webinar
Beyond Auto-Reply: How SimpliSafe Uses AI Agents to Power Personalization at Scale
Wednesday, September 2, 2026 at 9am PT / 12pm ET 71% of consumers expect personalized interactions, yet only 24% of brands say they deliver them. SimpliSafe took on that gap in a high-attention channel where personalized responses matter most: SMS. Join us on September 2 for a 45-minute live session to see how SimpliSafe built a suite of AI agents in Braze that review, score, and respond to inbound SMS in real time—flagging opt-out intent and crafting replies from each customer's own data. You'll leave knowing how to turn SMS into a true two-way channel. Register now to learn: How AI agents score and respond to inbound SMS in real time Why AI-crafted replies beat generic auto-responses How to apply AI across your wider retail and ecommerce engagement strategy Can't make it live? Register anyway—we'll send the recording.
September 02, 2026
webinar
Entertainment in Action: The data already exists. Most of it never gets used.
Friday, September 4, 2026 at 11.30am AEST / 9.30am SGT Your audience moves in real time. Most entertainment engagement strategies don't. That gap is where subscribers churn, and where the sharpest personalisation opportunities get left on the table. Across APAC, media, entertainment, gaming and sports brands are facing the same reckoning: subscription fatigue, social-driven discovery replacing owned channels, and audiences harder to hold between content peaks. Only 30% of media and entertainment marketers target by behaviour. Only 19% orchestrate campaigns across channels. Only 32% assemble content at the moment of engagement. The infrastructure to close that gap already sits inside these organisations. Braze and PenguinWolf host Entertainment in Action on Thursday 4 September, a 45-minute live session for APAC entertainment, gaming and sports leaders, C-suite through Director level. Braze unpacks the APAC findings on where the personalisation gap is widest and what's holding brands back. Erazmo (PenguinWolf) shows Braze in action against real ticketing and entertainment use cases. Chris Johnston (Braze) gives the view from the ground on where the region goes next. Live Q&A closes the session. What you'll leave with: Where entertainment brands across APAC are losing the personalisation window, and the signals that predict it How ticketing and engagement data connects to Braze execution, without the manual handoffs Where APAC entertainment is heading and what it demands from your engagement playbook
September 04, 2026
webinar
The psychology of sports fandom: And what it means for marketers
September 2, 2026 at 9am PT / 12pm ET / 5pm GMT We used to believe sports fandom was an identity. But it’s so much more. According to Daniel Wann, leading sports fandom researcher, we now know sports fandom meets basic emotional needs. Fandom creates community, it’s passed down from generation to generation, and it often defines the relationship between a city, state, or country to its citizens. The goal of marketers used to be fostering these traditions in an ecosystem built for loyalty. That system is breaking down as streaming and social media change the way fans embrace teams and players alike. Building the kind of fan equity required to engage die-hards and bandwagoners alike now requires a fundamental understanding of the psychology of fandom. Join us as Daniel Wann explains how fans identify with teams and the basic psychological wellbeing of fans. We’ll chat marketing in the Q&A and get a better understanding of how brands can build lifelong loyalty no matter how the relationships between teams and fans evolve. What you'll learn: Understand the psychological needs that fandom fulfills Trace how fans move from casual awareness to deep attachment using the Psychological Continuum Model Recognize what high-identification fans actually do differently in their behavior, and what that tells you about building durable brand loyalty Bring your questions! We'll have time for live Q&A at the end.
September 02, 2026
webinar
Beyond Auto-Reply: How SimpliSafe Uses AI Agents to Power Personalization at Scale
Wednesday, September 2, 2026 at 9am PT / 12pm ET 71% of consumers expect personalized interactions, yet only 24% of brands say they deliver them. SimpliSafe took on that gap in a high-attention channel where personalized responses matter most: SMS. Join us on September 2 for a 45-minute live session to see how SimpliSafe built a suite of AI agents in Braze that review, score, and respond to inbound SMS in real time—flagging opt-out intent and crafting replies from each customer's own data. You'll leave knowing how to turn SMS into a true two-way channel. Register now to learn: How AI agents score and respond to inbound SMS in real time Why AI-crafted replies beat generic auto-responses How to apply AI across your wider retail and ecommerce engagement strategy Can't make it live? Register anyway—we'll send the recording.
September 02, 2026
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Forge 2026
September 28, 2026
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