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Resources/Webinars

Events and Webinars

Check out our upcoming events, on and offline.

Upcoming Events Past Events

Use AI Agents to Deliver the Right Decision at Every Customer Moment

Thursday, July 30 at 9:30am SGT / 11:30am AEST Your customers move in real time. Your engagement shouldn't have to catch up. Growth and loyalty teams are running more campaigns across more channels than ever and still watching high-value moments slip through. Batch sends arrive too late. Channels contradict each other. And A/B tests optimize for clicks, not the revenue numbers leadership actually cares about. The tools haven't kept up with how customers actually move. BrazeAI Decisioning Studio™ replaces static rules and manual testing with AI agents that make continuous, 1:1 decisions for every customer and all at once. No more deciding for segments. No more missed moments. Just the right action, for the right person, in real time. See it in action, get your questions answered by the team, and walk away with the confidence and tools to tackle the AI inbox! Register now to learn!

What's New at Braze: a live look at the Q2 2026 Product Release

Our Q2 product release is here, and this webinar is a straightforward guide to what's new and how to use it. Join our host, Kai Williams, for a live session where we'll skip the buzzwords and focus on showing you how the new features work in the real world. Save your seat for "What's new at Braze: the Q2 2026 product release," happening live on Tuesday, August 4, 2026. Here's what Kai will cover: A complete tour of what's new: We'll walk you through the most important Q2 updates, including the new eCommerce Recommended Events, BrazeAI™ Operator support for Campaign Creation & Editing, and WhatsApp Carousels. Live demos, not just slides: This is a hands-on session. You'll see Kai and the team build campaigns with Operator and configure catalog selections live in the Braze dashboard, so you can understand exactly how everything works. Tips you can use right away: We'll share practical tips and clear use cases—like how to trigger Canvases directly from your Cloud Data Warehouse—so you can leave the session with ideas to try in your own campaigns immediately. This is the most straightforward way to get up to speed and learn how to get more from the Braze platform. Can't make the live session? Register anyway, and we will send you the on-demand recording to watch whenever you like. Prefer it in another language? Subtitles will be available on the live session.

August 04, 2026

Use AI Agents to Deliver the Right Decision at Every Customer Moment

Thursday, July 30 at 9:30am SGT / 11:30am AEST Your customers move in real time. Your engagement shouldn't have to catch up. Growth and loyalty teams are running more campaigns across more channels than ever and still watching high-value moments slip through. Batch sends arrive too late. Channels contradict each other. And A/B tests optimize for clicks, not the revenue numbers leadership actually cares about. The tools haven't kept up with how customers actually move. BrazeAI Decisioning Studio™ replaces static rules and manual testing with AI agents that make continuous, 1:1 decisions for every customer and all at once. No more deciding for segments. No more missed moments. Just the right action, for the right person, in real time. See it in action, get your questions answered by the team, and walk away with the confidence and tools to tackle the AI inbox! Register now to learn!

What's New at Braze: a live look at the Q2 2026 Product Release

Our Q2 product release is here, and this webinar is a straightforward guide to what's new and how to use it. Join our host, Kai Williams, for a live session where we'll skip the buzzwords and focus on showing you how the new features work in the real world. Save your seat for "What's new at Braze: the Q2 2026 product release," happening live on Tuesday, August 4, 2026. Here's what Kai will cover: A complete tour of what's new: We'll walk you through the most important Q2 updates, including the new eCommerce Recommended Events, BrazeAI™ Operator support for Campaign Creation & Editing, and WhatsApp Carousels. Live demos, not just slides: This is a hands-on session. You'll see Kai and the team build campaigns with Operator and configure catalog selections live in the Braze dashboard, so you can understand exactly how everything works. Tips you can use right away: We'll share practical tips and clear use cases—like how to trigger Canvases directly from your Cloud Data Warehouse—so you can leave the session with ideas to try in your own campaigns immediately. This is the most straightforward way to get up to speed and learn how to get more from the Braze platform. Can't make the live session? Register anyway, and we will send you the on-demand recording to watch whenever you like. Prefer it in another language? Subtitles will be available on the live session.

August 04, 2026

Use AI Agents to Deliver the Right Decision at Every Customer Moment

Thursday, July 30 at 9:30am SGT / 11:30am AEST Your customers move in real time. Your engagement shouldn't have to catch up. Growth and loyalty teams are running more campaigns across more channels than ever and still watching high-value moments slip through. Batch sends arrive too late. Channels contradict each other. And A/B tests optimize for clicks, not the revenue numbers leadership actually cares about. The tools haven't kept up with how customers actually move. BrazeAI Decisioning Studio™ replaces static rules and manual testing with AI agents that make continuous, 1:1 decisions for every customer and all at once. No more deciding for segments. No more missed moments. Just the right action, for the right person, in real time. See it in action, get your questions answered by the team, and walk away with the confidence and tools to tackle the AI inbox! Register now to learn!

Upcoming Events and Webinars

Forge 2026

Forge 2026

September 28, 2026

City x City Sydney

City x City Sydney

August 18, 2026

Use AI Agents to Deliver the Right Decision at Every Customer Moment

Use AI Agents to Deliver the Right Decision at Every Customer Moment

AI & Email Deliverability: Best practices for marketers in a changing inbox

AI & Email Deliverability: Best practices for marketers in a changing inbox

Explore more from the Resource Hub

Acquisition Engagement Onboarding Reduce Churn Retention Email Mobile Push Notifications Customer Engagement Braze Announcements Personalization Cross-Channel AI and Machine Learning Brand Humanity Braze Alloys Building Braze

Join the movement to journey orchestration.

The move to highly-intelligent, always-on journey orchestration is happening. And much of it is happening on our platform. Join brands of all sizes who are taking the craft of customer engagement to the next level.