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Reports & Guides
Reports and Guides
Check out our articles and guides on the latest in customer engagement.
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How marketers can meet new Black Friday Cyber Monday expectations
With holiday shopping starting earlier than ever and consumer budgets tightening, standing out this season requires a brand-new approach to your customer messaging. As price hikes influence holiday habits, our latest seasonal preview guide is designed to help you navigate a longer, leaner shopping window. In our 2026 Black Friday Cyber Monday guide, we break down the shift in consumer spending, how to adapt to the rise of AI intermediaries, and the best ways to leverage 1:1 personalization at scale to keep your outreach impactful.
guide
AI didn’t kill creativity, outdated marketing did: How to claim your creative advantage in the age of AI
In an era defined by AI and automation, many marketers worry the discipline is losing its creative soul. But what if the opposite is true and artificial intelligence is making creativity more alive and human than ever? AI hasn’t killed creativity; it’s revealed how narrow most brands’ definition of “creativity” has become. For years, marketing has been constrained by operating models built around calendars, campaigns, and channels. It’s about output rather than impact, and it’s led to increasingly indistinguishable creative initiatives across the market. In this guide we cover: How technology is a catalyst, not killer of creativity The modern creativity manifesto for marketers Your AI creativity playbook, featuring five key use cases for heightened creativity within the composable AI stack and specifically within the Braze platform—from generative to agentic AI
guide
A complete guide to strategic IP warming
An effective IP warming effort is the foundation of any successful email marketing program. Building trust with mailbox providers works the same way building trust with people does: It takes time, consistent behavior, and demonstrated respect for the recipient's experience. There are no shortcuts—but the investment compounds over time, and the results show in every campaign you send. In this guide, you’ll learn: How to prepare for an IP warm-up When to pull back on sends vs. when to continue How to maintain a strong reputation after an IP warm-up And more…
guide
How marketers can meet new Black Friday Cyber Monday expectations
With holiday shopping starting earlier than ever and consumer budgets tightening, standing out this season requires a brand-new approach to your customer messaging. As price hikes influence holiday habits, our latest seasonal preview guide is designed to help you navigate a longer, leaner shopping window. In our 2026 Black Friday Cyber Monday guide, we break down the shift in consumer spending, how to adapt to the rise of AI intermediaries, and the best ways to leverage 1:1 personalization at scale to keep your outreach impactful.
guide
AI didn’t kill creativity, outdated marketing did: How to claim your creative advantage in the age of AI
In an era defined by AI and automation, many marketers worry the discipline is losing its creative soul. But what if the opposite is true and artificial intelligence is making creativity more alive and human than ever? AI hasn’t killed creativity; it’s revealed how narrow most brands’ definition of “creativity” has become. For years, marketing has been constrained by operating models built around calendars, campaigns, and channels. It’s about output rather than impact, and it’s led to increasingly indistinguishable creative initiatives across the market. In this guide we cover: How technology is a catalyst, not killer of creativity The modern creativity manifesto for marketers Your AI creativity playbook, featuring five key use cases for heightened creativity within the composable AI stack and specifically within the Braze platform—from generative to agentic AI
guide
A complete guide to strategic IP warming
An effective IP warming effort is the foundation of any successful email marketing program. Building trust with mailbox providers works the same way building trust with people does: It takes time, consistent behavior, and demonstrated respect for the recipient's experience. There are no shortcuts—but the investment compounds over time, and the results show in every campaign you send. In this guide, you’ll learn: How to prepare for an IP warm-up When to pull back on sends vs. when to continue How to maintain a strong reputation after an IP warm-up And more…
guide
How marketers can meet new Black Friday Cyber Monday expectations
With holiday shopping starting earlier than ever and consumer budgets tightening, standing out this season requires a brand-new approach to your customer messaging. As price hikes influence holiday habits, our latest seasonal preview guide is designed to help you navigate a longer, leaner shopping window. In our 2026 Black Friday Cyber Monday guide, we break down the shift in consumer spending, how to adapt to the rise of AI intermediaries, and the best ways to leverage 1:1 personalization at scale to keep your outreach impactful.
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