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Reports & Guides
Reports and Guides
Check out our articles and guides on the latest in customer engagement.
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guide
The Journey Is Everything
Despite economic headwinds, travelers still recognize the benefits of exploration and are motivated to travel both domestically and internationally. This presents travel brands with an opportunity to meaningfully connect with travelers and convert enthusiasm into bookings. In the Braze guide The journey is everything, you can explore how to: Leverage data to provide personalized recommendations Encourage booking with consistent, cross-channel messages Create lasting loyalty through the customer journey. Download the guide today!
guide
2026 Predictions: Consumer trends shaping the marketing landscape
Step into the future with confidence as 2026 promises a landscape of heightened stakes and elevated expectations. Today’s consumers are not just participants; they are informed, empowered, and eager for genuine connections and intuitive experiences. Are you equipped to exceed their expectations? This guide uncovers the top trends shaping consumer behavior and brand innovation in 2026. Inside you’ll find: The truth about loyalty and what today’s empowered consumers really expect from brands The emotional gap between the joy consumers want from online shopping and what they’re getting The ways brands are embracing maximalism and absurdity to achieve impact and be memorable The choice anxiety that consumers experience due to factors such as economic pressure, and how to solve for it Embrace the future not just as it unfolds, but as you shape it. Transform anticipation into action and lead the charge into a new era of marketing excellence.
guide
The secret lives of channels
Messaging channels play a central role in effective customer engagement. But using them successfully can be challenging as the number of channels and touchpoints continues to increase. This guide is here to help. Read on to explore today’s major digital marketing channels—what they are, how they work, and when it makes sense to use each one.
guide
The Journey Is Everything
Despite economic headwinds, travelers still recognize the benefits of exploration and are motivated to travel both domestically and internationally. This presents travel brands with an opportunity to meaningfully connect with travelers and convert enthusiasm into bookings. In the Braze guide The journey is everything, you can explore how to: Leverage data to provide personalized recommendations Encourage booking with consistent, cross-channel messages Create lasting loyalty through the customer journey. Download the guide today!
guide
2026 Predictions: Consumer trends shaping the marketing landscape
Step into the future with confidence as 2026 promises a landscape of heightened stakes and elevated expectations. Today’s consumers are not just participants; they are informed, empowered, and eager for genuine connections and intuitive experiences. Are you equipped to exceed their expectations? This guide uncovers the top trends shaping consumer behavior and brand innovation in 2026. Inside you’ll find: The truth about loyalty and what today’s empowered consumers really expect from brands The emotional gap between the joy consumers want from online shopping and what they’re getting The ways brands are embracing maximalism and absurdity to achieve impact and be memorable The choice anxiety that consumers experience due to factors such as economic pressure, and how to solve for it Embrace the future not just as it unfolds, but as you shape it. Transform anticipation into action and lead the charge into a new era of marketing excellence.
guide
The secret lives of channels
Messaging channels play a central role in effective customer engagement. But using them successfully can be challenging as the number of channels and touchpoints continues to increase. This guide is here to help. Read on to explore today’s major digital marketing channels—what they are, how they work, and when it makes sense to use each one.
guide
The Journey Is Everything
Despite economic headwinds, travelers still recognize the benefits of exploration and are motivated to travel both domestically and internationally. This presents travel brands with an opportunity to meaningfully connect with travelers and convert enthusiasm into bookings. In the Braze guide The journey is everything, you can explore how to: Leverage data to provide personalized recommendations Encourage booking with consistent, cross-channel messages Create lasting loyalty through the customer journey. Download the guide today!
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