INCREASE ENGAGEMENT

Craft timely, relevant experiences that motivate customers to stay engaged

Made to scale with companies of all sizes

Celebrate streaks with personalization across multiple channels

Fitness and nutrition app 8fit gamified user engagement through messages promoting workout streaks with Braze Liquid Personalization, driving a 13% increase in free users converting to paid memberships.

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Drive more purchases with gamification

Sephora SEA used Braze streaming data and customization to cut through the noise of a crowded, highly competitive market. To capture customers' attention, the created "Angpao" messages inspired by traditional Lunar New Year red envelopes and boosted purchases by 132%.

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Boost revenue with data-driven A/B testing

Gaming brand Kolibri used Braze-powered A/B testing and optimization to assess the impact of potential product changes, supporting a more impactful, more appealing customer experience and boosting revenue by 15%

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“By taking advantage of Braze and Looker together, we’ve been able to be much more intentional about assessing the impact of every new feature in one of our games. The result has been extraordinary—allowing us to effectively mitigate risk while maximizing profit at the same time.”
Daniel Reichert
Product Director, Kolibri

Build Brand Humanity by Mastering Empathy at Scale

1.7X

Consumers are 1.7 times more likely to “love” brands that provide human experiences

1.8X

Users are 1.8 times more likely to say they “are satisfied” with brands that provide experiences that feel human

1.7X

Customers are 1.7 times more likely to purchase from brands that offer human experiences

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Why customer engagement matters for increasing engagement

7.2X

More likely that a user makes a purchase if they receive messagesIf you want to make the most of your customer relationships, they need to be built on communication

67%

Of brands that rank their customer engagement efforts as "excellent" exceed revenue goalsTrue engagement requires the right plan, technology, and data—plus a smidgen of self-confidence

64%

More purchases per customer when brands use cross-channel messaging to communicate with usersTake advantage of the full range of outreach tools, so you don't miss out on revenue