VIDEO|May 05, 2026
Generic follow-ups don't convert. When marketers can't act on real-time user behavior, messages miss, and revenue walks out the door.
BrazeAI™ Agent Console fixes this. Use BrazeAI™ Operator to build a personalized Canvas Agent, QA it automatically, and launch a fully tailored 1:1 campaign in minutes.
Elevate your customer engagement with Braze and Shopify to create seamless, personalized shopping experiences.
In this edition of our monthly "What's New" video series, we explore updates to the Braze Data Platform, including support for Microsoft Fabric, and they can support a better customer engagement program.
Josh Jones, CRM Integration & Enablement Manager and Vanessa Briggs, Head of Customer Engagement at Sportsbet explain how Braze helps them send personalized messages to their large database.